Following is a text document containing a letter. The line numbers given on the right hand side of the document. Observe the following document and answer the questions i) to (iii).

From	1
Customer Help Manager,	2
LG Corporation,	3
New Delhi	4
Date: 31st MAY, 2014	5
To,	6
Dushyant Khandelwal	7
P-125 Vasant Enclava	8
Nehru Place	9
	10
Subject: Reply to Complaint no. 52543	11
Dear Madam	12
	13
This is with reference to your complaint no. 52543 with regard	14
to our Hair Dryer Model 978. We would like to inform	15
you the following:	16
1- The defect informed by you is not converted in our Warrant Terms.	17
2. The defective part is required to be imported from Japan.	18
3. As a privileged customer of our company will be able to give	19
50% discount on the part alongwith free replacement at your	20
premises.	21
	22
Kindly let us knowyi ur decision in the regard.	23
	24
In your best service!	25
	26
Sincerely Yours’	27
Cjodbole	28
Shyam Godbole.	29
	30
CustCare@LGCorp.com	31

1. Name the feature used to insert the digital signature of the customer help Manager in line 28.
   
2. The manager Wants to send the letter with same content to all customers with similar complaints. The addresses of all such customers are stored in a separate document. Name the feature, which will help the
   manager to achieve the same.
   
3. Identify line(s) where the text is right aligned. (Write line numbers)